Software House designing
CRM & Middleware Applications
A Software house producing Middleware and CRM applications principally for the fast
The brief was to help this relatively new company prepare itself for
organisation had grown rapidly and was finding that supporting this growth had become
problematic. Like a lot of small nimble companies they needed to bring some control, discipline and process
into the organisation. The task was to deliver this without stifling the dynamic fast moving nature of the
A simple project management function was introduced to the
company. Allowing better allocation of limited resources and centralised control.
A process of development prioritisation was put in
A rigorous “Documentation” regime was set-up
Existing services were productise and packaged up to make them
easily marketable to new customers “off the shelf” rather than bespoke
New methods of cost and budgetary control were instigated
allowing them for the first time to get true visibility of the profitability of each project.